Privacy Policy

At CT Pool Care and Repair, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://ctpoolsla.com.

Who We Are

Our website address is: https://ctpoolsla.com. CT Pool Care and Repair specializes in pool maintenance, repair, and remodeling, and we prioritize protecting your personal information while providing exceptional services.

What Information We Collect

Comments

When visitors leave comments on our website:

We collect the data entered in the comment form, along with the visitor’s IP address and browser user agent to help detect spam.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you use it. You can view Gravatar’s privacy policy here. Once your comment is approved, your profile picture (if applicable) becomes visible to the public alongside your comment.

Media

If you upload images to our website:

Avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract location data from uploaded images.

Cookies

Our website uses cookies to enhance your user experience.

Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for future convenience. These cookies last for one year.
Login Cookies: When you log in, we use cookies to store your login information and display preferences:
- Login cookies last for two days.
- Display options cookies last for one year.
- Selecting “Remember Me” extends your login for two weeks.
Article Cookies: If you edit or publish content, a cookie with the article’s post ID is stored and expires after one day.

Embedded Content from Other Websites

Our website may include embedded content such as videos or articles.

Embedded content behaves as if you visited the originating website.
These third-party websites may collect data, use cookies, embed additional tracking, and monitor your interaction with their content.

Who We Share Your Data With

We take your privacy seriously. CT Pool Care and Repair does not share your personal information with individuals or third-party businesses.

How Long We Retain Your Data

Comments: Comments and their metadata are stored indefinitely to streamline follow-up comments.
Client Contracts: For active clients, your data is stored until your monthly contract is terminated.
Registered Users: For users who register on our website (if applicable), we retain the personal information provided in their profile. Users can view, edit, or delete their information anytime (except usernames). Website administrators can also access and manage this data.

Your Data Rights

If you have submitted comments, forms, or registered on our website, you can request:

Exported Data: Receive an exported file of the personal data we hold about you.
Data Deletion: Request the deletion of your personal data, except for information we are required to keep for legal, administrative, or security purposes.

To make such a request, please contact us at: [Insert Contact Email].

Where Your Data is Sent

Visitor comments and form submissions are sent directly to CT Pool Care and Repair. We do not rely on third-party services for managing your data, ensuring your information is secure and private.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Phone: (626)741-3451

Email: [email protected]